People protection

Corporate Travel Insurance

Every time an employee boards a plane on company business, you carry a duty of care. Corporate Travel insurance helps you meet that duty. It covers medical emergencies, evacuation, trip disruption and personal liability, and protects your business from the financial consequences of unexpected events during business travel.

What's covered

Medical emergencies and trip disruption on business travel

Emergency medical & hospitalisation
High-limit cover (unlimited under some policies) for emergency medical treatment overseas, including hospital, surgery, specialist care and medications, generally above the caps of personal travel policies.
Emergency evacuation & repatriation
Medical evacuation to the nearest appropriate facility and repatriation of the employee back to Australia when medically required, including air ambulance and an accompanying escort.
Trip cancellation & interruption
Non-refundable flights, accommodation and conference registrations when a trip is cancelled or cut short due to a covered event such as illness, natural disaster or a security situation requiring departure.
Luggage & business equipment
Loss, theft or damage to luggage and business equipment (laptops, presentation equipment, trade samples), with higher limits than personal travel policies and cover for hire costs during delay.
Personal liability
Third-party bodily injury or property damage claims arising from the employee's actions while travelling on company business. This covers personal legal liability that Workers Compensation does not extend to.
Travel delay & missed connections
Accommodation and meal costs during travel delays, and rebooking costs for missed connections, so your employee keeps moving and the trip stays on track.
Claims case study

A medical evacuation from a remote site

An illustrative example of how Ardent can make the difference in a time of need.

What happened

An employee fell seriously ill at a remote overseas location. Local treatment was limited and an evacuation was needed quickly.

What Ardent did

The corporate travel policy was in place with the emergency assistance number in the client's travel pack, and the assistance line was engaged within the hour.

The outcome

The employee was evacuated to a major hospital and repatriated once stable. Medical, evacuation and repatriation costs were met by the policy.

This is an illustrative example. Every claim is assessed by the insurer on its own facts and under the terms of the policy.

Who you'll work with

Our Corporate Travel experts

Sarah Richer, Director
Sarah Richer
Director

QPIB · Dip. Fin. Serv. (Ins Broking) · ANZIIF (Snr Assoc) CIP

The jewellery trade, childcare and commercial risks

Sarah co-founded Ardent and has more than 30 years in insurance in the UK and Australia, across commercial, property and casualty, professional risks and claims, with a focus on the jewellery trade and childcare. She works with each client to solve problems, plan ahead and see a claim through smoothly.

Stephen Mison, Head of Broking
Stephen Mison
Head of Broking

QPIB · Dip. Fin. Serv. (Ins Broking) · Dip. Integrated Risk Management · ANZIIF (Snr Assoc) CIP

Risk management and program design

Stephen co-founded Ardent and has 17 years in insurance, with clients from sole traders to multinational corporates. He works through the risks a business faces and helps decide what to avoid, reduce, retain or insure, balancing cover against cost. He has served on the committee of NIBA's NSW Mentoring Program.

Sophie Hudson, Account Manager
Sophie Hudson
Account Manager

Mid-market businesses and jewellers

Sophie has almost 10 years in insurance broking and is studying for her diploma in insurance broking. She looks after mid-market clients across a range of industries, with a long-standing focus on jewellers. She gets to know each business, its risk profile and its appetite for risk before advising, and keeps in touch through the year.

What a client says about Ardent

I found that the service at Ardent insurance very helpful and very polite customer service. A true pleasure to work with.

Johny G Google review

Corporate Travel FAQ

Workers Compensation provides limited cover for overseas incidents. It does not cover the cost of emergency medical treatment and evacuation in countries without reciprocal healthcare agreements with Australia. Medical bills in the USA, for example, can reach hundreds of thousands of dollars for a serious hospitalisation. Corporate Travel insurance provides the immediate medical funding, repatriation logistics, and personal liability protection that Workers Compensation was never designed to deliver.

Yes. An annual Corporate Travel policy covers all declared employees (or any employee of the business) automatically for all business travel throughout the policy year, up to specified per-trip and annual aggregate limits. This removes the administration of arranging trip-specific cover, and means no trip is left uninsured by oversight. Ardent sizes the annual policy based on your travel frequency and destinations.

Most Corporate Travel policies extend cover to personal days that are incidental to a business trip, for example a Saturday spent sightseeing between two business meetings. The trip must be primarily for business purposes. Policies vary on whether purely personal extensions (adding a holiday week after a conference) are covered, and Ardent checks this with the insurer when structuring your policy. Where additional leisure periods need cover, an endorsement or separate arrangement can usually be made.

Standard Corporate Travel policies typically exclude travel to countries listed on the Australian Government's "Do Not Travel" advisory. For businesses operating in elevated-risk regions (resources, mining, aid or consulting in developing markets), specialist high-risk travel and kidnap & ransom (K&R) coverage can be arranged separately. Ardent works with Lloyd's of London specialist underwriters to structure appropriate cover for businesses that operate in challenging environments.

Our partners

Travelling privately rather than for work?

PassportCard covers personal travel, separately from the corporate travel policy your business holds.

Visit PassportCard

We may refer you to our partners and may receive a fee or commission for the referral. Details are in our Financial Services Guide. Each partner is responsible for the services it provides to you.

Protect your people on every business trip

Ardent arranges annual Corporate Travel policies that cover all your employees automatically, with no trip-by-trip administration.